While we hope that you will love your merchandise if for any reason you are unsatisfied with your purchase of full priced merchandise, we will gladly accept your unworn/unwashed items within 15 days of the delivery date with original packaging  and you will receive a store credit for exchange only. Sale items and items purchased using any discount code, are all FINAL SALE and are not eligible for return.

Please note we cannot accommodate returns for International orders at this time.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Socks

To complete your return, we require a receipt or proof of
There are certain situations where only partial refunds are granted (if applicable);
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 15 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you with your credit.

We only replace items if they are defective or damaged . If you need to exchange it for the same item, send us an email at jai@justjaiwear.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a credit the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 2451 Cumberland Parkway , Suite 2327, Atlanta, GA 30339

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.